CAN I RETURN AN ITEM?
We will always do everything we can to ensure you’re completely satisfied with your shopping experience at Tyne Attire UK, however for whatever reason, you may not be happy with your product.
If you are unhappy with your item then you can send us it back within 7 days of purchase and will offer an exchange for an item of equal value.
The item MUST still have all tags attached to it, any without this will be sent back at the customers expense.
Returns will not be accepted for incorrect sizing
We will not be held accountable for any item damage after being worn or washed.
HOW DO I RETURN AN ITEM?
If you do decide to return an item, it must be sent with all the original packaging and labelling still attached and done at your own expense, and should be sent with Recorded Delivery to avoid any problems. We reserve the right to deny any refunds if the package contents we receive shown signs of use and/or are damaged in any way, including smoke smell, pet hair etc.
Non EU customers are unable to return goods due to import duties, if you received the wrong item or the goods are faulty then returns from outside of the EU must be invoiced as "RETURNED GOODS - OF NO COMMERCIAL VALUE" to stop them being held at customs. Any charges related to customs are payable by the customer and not by us.